Billing is done on a weekly basis.


Please understand that all meats, poultry and seafood are pre-packaged and priced by the pound. They need to be weighed prior to billing. For example, if you order ground beef it may be 1.24 lbs, if you order a half chicken it may be 2.5 lbs etc...Thus, your charge may be different than the total displayed on the website at the time of ordering.

Cancellations/Vacation Holds/ Add-ons

If you want to cancel a delivery, put your delivery on hold for a vacation, make additions to your order, or make any changes to your account, this can be done online at www.plowtoporch.com in your account by Thursday at midnight (12:00 a.m.) prior to your next delivery. 

Refund Policy

Plow to Porch guarantees quality produce and quality service! Plow to Porch offers a 100% satisfaction guarantee for the quality of our products and the accurate packing of your delivery. If you're not completely satisfied with your products, or find an item missing from your order, we will gladly make it up to you in your next delivery with the same item or an item of similar value.

Discounts & Fees

Produce Boxes can be picked up on Tuesday, Wednesday and Thursday at our location at 718 Union Street in Santa Barbara between 1:00 p.m. and 5:00 p.m. for $6.50 less than delivered produce boxes.

There is a $5.00 fee for delivery boxes for every customer when they sign up.

In addition, there is a $3.00 missing box fee for boxes not left for us to pick up when we leave your full box, but we are waiving this fee at this time due to the Corona Virus.

Privacy Policy 

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. 
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?
To send periodic emails.
Note: If at any time you would like to unsubscribe from receiving future emails, please send your request to: mail@plowtoporch.com.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. 
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, etc.) will be kept on file for more than 60 days in order to process customer requested re-occurring transactions. This information will be held by Authorize.net. They have their own privacy policy which can be located at Authorize.net Privacy Policy.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. 
This policy was last modified on 3/14/11

Any of the information we collect from you may be used in one of the following ways: 

-To personalize your experience (your information helps us better respond to your individual needs).

-To improve our website (we continually strive to improve our website offerings based on the information and  feedback we receive from you).

-To improve customer service (your information helps us to more effectively respond to your customer service  requests and support needs.

-To process transactions.

-Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company  for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased  product or service requested. 

-The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Do we use cookies?

Yes, Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below. 

Plow to Porch Organics, Inc.
718 Union Street
Santa Barbara, CA USA